Privacy Policy

Last updated: 18/10/2026 · This is a launch-ready working draft requiring review against your actual hosting, suppliers and data practices before publication.

What we collect

We collect account information including name, date of birth, contact details, address and login details; business links, assigned vehicles and inventories; photos, serial numbers, tool descriptions, receipts and the location you choose to record. We also process support messages, email preferences and security logs.

Why we use it

We use the information to create and protect your account, record and organise equipment, support proof-of-ownership documentation, identify business access permissions and produce reports requested by you. Date of birth is used for account verification where necessary, not advertising.

Who can access your tool records?

Your private records are not sold or shared with advertisers. Authorised business owners, office managers and members can see records according to their assigned permissions. Site administrators may access records for support, account management, safety or security. Records are shared with police or insurance providers only when you decide to export or email them, or when disclosure is legally required.

Service providers

Our hosting, database, email delivery and security providers may process information to provide the service under our instructions. Optional valuation searches may share tool make/model/year with a valuation service, but should not send your receipt, serial number or address. We do not share customer inventories with unrelated companies for marketing.

Legal basis

Our main processing is necessary to provide the service you register for and to safeguard accounts. We use consent for optional newsletters and device notification permission. Necessary retention, fraud prevention and recordkeeping may rely on legitimate interests or legal obligations, as appropriate.

Retention, security and your choices

Private files are stored behind authenticated access and are not intended to be publicly searchable. You can correct details, export records or ask about deletion using our support ticket system. We may need to keep limited information for account security, disputes or legal compliance. Newsletter consent can be withdrawn at any time from your profile or an email unsubscribe link. Push permissions can be changed in your browser/device.

Questions and UK data rights

You may request access, rectification, erasure, restriction or object to certain processing, subject to applicable law. Email hello@anchorvault.co.uk or raise a support ticket. UK users can also contact the Information Commissioner's Office.